No. In fact, they were quite rude to us and we didn’t appreciate that at all. They didn’t even say “good bye.”
No. They did not give us any bonuses in chat and we wouldn’t have expected them to be honest.
No. They are super slow at responding. It takes several minutes for them to get back on the easiest question.
No. They honestly are not good at their jobs. There is a lot more they can do to improve themselves.
Yes. Their English is fine. It would have been better if their English wasn’t any good. That we could understand.
The initial chat does load quickly. We can’t complain about that. It’s afterward that things started to fall apart.