They are very polite. Very earnest in wanting to figure out what your problem is and finding you the best solution possible.
No bonuses are given in chat. We don’t really know of any casino that still does this. That was a product of the past.
Their customer service was not as fast as it could have been. Some casinos have an instant response. Not at Ladbrokes casino.
They certainly are good at their jobs. They go above and beyond the call of duty to make sure they provide the best experience possible.
Their English is beyond adequate. It’s the top rate. They are clearly good English speakers. They really talk to you very well.
The chat did not launch quickly. In fact, it took a few minutes for us to get someone to talk to.