Yes. Politeness is clearly something they strive for. They do their job very well and we considered them very friendly.
We don’t know because they don’t know. We asked on multiple occasions and their response was that they had no idea if they could.
Yes. They are one of the quickest customer service teams we’ve encountered. They really know what they are doing and do it well.
They are very good at their jobs. They clearly know what they are doing. They are making new advances in customer service.
Their English was perfect. They have clearly only hired native English speakers. And also obvious that they were not using templates.
The chat had a 30-second lag time to start up. That’s fine as far as we are concerned. Some sites take three or four minutes to respond to you.