









Bet365 has very polite customer service staff. In fact, they couldn’t have been any nicer. They did a really great job.
Sadly, they don’t give any cash bonuses. It seems like it’s been a while since we found a casino that actually gave a cash bonus.
They are as fast as lightning. We were really impressed with how quickly they provided us with the right answers to our questions.
They are awesome at their jobs. Really first rate. We can’t imagine having any complaints about the way they processed our request and gave us all the information we neede to know.
Their English is great. It’s obvious that they are native English speakers and are very polite. It was our pleasure to talk to them.
The chat loaded up very quickly. In just a matter of seconds we were connected to someone who was able to help us.
Get a £10 bonus for signing up + 100% bonus up to £50 on your 1st deposit
Sign up and receive a 100% matching cash on your 1st deposit up to £25
Deposit and stake at least £10 on slots to get max 50 Free Spins on selected games.
Sign up and get 50 free spins to play on Vegas slots + earn 60 free spins more for PaddyPower games
Register an account, make your first deposit to get up to £100 matching cash.
Make a deposit and wager £20 to get 100 free spins on any slot game
Sign up and deposit £5 or more to get up to £100 in bet credits
Sign up and opt into 100% first deposit offer – up to £100 free bonus
Top up 1st deposit with a 100% bonus up to £100 + wager £10 to get another £10 for sports
Deposit and wager £5 to get £20 in sports freebets and £20 Casino bonus
Get 100% welcome bonus up to £200 on your 1st deposit + win up to 4,200 extra spins
Refer a friend and receive £10 risk-free bonus on your 1st deposit
Bet 365 does a good job of addressing the customer service needs of people who come to online casinos. We wish more companies operated as well as Bet365. They are true professionals of the game and have a clear view of what they need to do to get the job done.
They are very polite. They work hard. Their English is great. In fact, it’s not that easy to find an area where these people don’t do a great job. They are clearly well-trained professionals who want to reach out and help you with any problem you may have, whether it is clarification about promotions, Bet365 Bingo rules, or Bet365 Poker tips.
They are laser-focused, true pros really, and we’d like to see more of them in the casino industry. We give them an overall rating of five stars, and that’s not earned easily from us. These are the guys people should be looking at.
Martin: Can I get a transcript of this chat?
Jack M: Sure, I can email it to you.
Martin: thank you very much
Martin: have a nice evening
Jack M: No problem at all. You too.
Martin: or do you only give bonuses on chat to those who deposit non-stop?
Mukim A: No, we have a team that regularly reviews accounts for bonuses and should they qualify will be notified directly.
Martin: As for the bet 365 welcome bonus, I am going to play baccarat games cuz its my favourite and easier than poker.
Martin: What is the wagering once again?
Mukim A: Wagering is 15 times your deposit.
Mukim A: Baccarat contributes 25% towards wagering.
Martin: Are there any odds requirements on bet365?
Jack M: Yes, any single bets placed at odds of less than 1/5 (1.20) will not count towards the release of your Bet Credits. In multiple bets at least one selection must have odds of 1/5 (1.20) or greater to count.
Mukim A: It is important that we are able to positively verify our customers to comply with both regulatory requirements and to help ensure the security of accounts. We call this process Know Your Customer (KYC). Your full name, address and date of birth must be successfully verified prior to being able to make a deposit. You can check what information we need and provide any documentation required by logging in to your account and visiting the Know Your Customer page of Members.
Chat Started with Jack M at 23:32
Jack M: Hello, welcome to bet365 Live Chat. How may I help you?
Martin: Good evening to you!
Martin: How’s it going?
Jack M: All good thanks Martin, how are you?